Client Services
“Guide Dogs Queensland offers services that empower clients to interpret, navigate and overcome the barriers of vision impairment. Our clients’ courage and success in achieving independence and safe mobility also challenges society’s assumptions, attitudes and actions towards people living with vision impairment."
GDQ Rehabilitation Services Manager - Bashir Ebrahim
Guide Dogs Queensland’s Rehabilitation Services Department is the gateway to our service provision.
It is here that Queenslanders of all ages who are blind or vision impaired make contact with our team of Orientation and Mobility Instructors by way of self-referral or through health professionals, community agencies, family members and friends.
The association provides the following services statewide, and free of charge: 
- Guide Dog Mobility
- White Cane training
- Electronic Travel Aid training
- Adaptive Technology
- School Holiday Camps
- Young People's Programs
- Counselling Retreats
- Low Vision Support Groups
- Low Vision Clinics
- Community and Professional Workshops and Mobility Expos.
Our Client Residence
These services are delivered through residential programs at our Client Residence in Brisbane and in your home.
The Client Residence offers private rooms with ensuites, and a communal dining and lounge area, with TV, games and computer workstation. Trained residential carers also provide overnight assistance, if needed.
Each person who comes to Guide Dogs Queensland is assessed for services and support programs that best suit their lifestyle and skill level. Those interested in using a Guide Dog are referred to Guide Dog Services where they are assessed for suitability.
The decision to use a Guide Dog is one based on lifestyle. There is much more to consider in taking on the responsibility of the dog regarding this mobility option.
Clients must pass an assessment process and we recommend be able to use a long cane and have received Orientation and Mobility training.
To read more about our Guide Dogs, and the training and matching process click here.
In this section
Contact Us
- Guide Dogs
- Freecall 1800 810 122
- Guide Dogs Shop
- 1800 007 460
- Head Office
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Guide Dogs Queensland
Breeding and Training Centre
1978 Gympie Rd
Bald Hills, Qld, 4036
