Guide Dogs Harness

Make a career of caring

Since 1960, Guide Dogs Queensland has been a leader in the provision of quality mobility services to blind or vision impaired Queenslanders of all ages.

We have a wide range of unique career opportunities at Guide Dogs Queensland. Our organisation grows each year and includes professional staff positions, as well as an administration team tasked with looking after our finances, fundraising, marketing and communications and human resources functions.

There are two sides to our Client Engagement department – Canine Services and Client Services.

Positions in our Client Services unit include: Orientation and Mobility Instructors, Guide Dog Mobility Instructors, Counsellors, Cadet Orientation and Mobility Instructors, Rehab Carers and administration staff.

Positions in our Canine Services unit include: Canine Care Attendants, Puppy Development Supervisors, Guide Dog Trainers and administration staff.

Being part of the Guide Dogs team means you’ll enjoy a busy and friendly work environment that celebrates achievements and encourages your career development.

Work experience

Unfortunately we are not currently accepting applications for work experience as all positions have been filled.

Current Vacancies

Customer Liaison Officer

We are seeking a bright, well presented person who has a ‘can do’ attitude to be the friendly face and first point of contact of the Association for our Client Engagement team.

Working as a member of our Client Engagement Pathways team, you will be responsible for being the first point of contact for our clients seeking information and advice regarding our services. Providing an intake, assessment and allocation response (predominately via phone), essential to this role will be your person centred focus and capacity to identify appropriate supports and allocation for the delivery of services.

If you are a positive and effective communicator who wants to work hard, have fun and make a difference to the lives of vision impaired Queenslanders, then we want to hear from you!

This position offers a wide variety of responsibilities and is ideally suited to someone who enjoys interacting with people and has:

  • An ability to work in a timely and effective manner.
  • Experience in understanding complex needs.
  • Understanding and commitment to person centred practices.

Applicants with the following skills are highly desired:

  • a proven track record working in disability service delivery;
  • the demonstrated ability to gather screening and assessment data so as to determine access to services;
  • excellent customer service skills; and
  • well-developed administration skills.

To learn more about the position, please click here:

To apply, please forward your written application (no more than 2 pages) and attach a copy of your CV and email to:      

Seamus Baldwin

Human Resources Assistant

s.baldwin@guidedogsqld.com.au

Applications close 18 August 2017

Please note that due to the high number of applicants for the position, only those who are successful in gaining an interview will be contacted after the closing date.

Quality Assurance (QA) Officer

Are you an experienced QA Officer looking for your next role? Guide Dogs Queensland has a great opportunity for a QA Officer working from our Breeding and Training centre in Bald Hills.

About the role

The role of the Quality Assurance (QA) Officer is to broadly coordinate and administer QA systems, processes and activities across the varied business functions of GDQ’s business.

The QA Officer position plays a key role in all administration and operational matters relating to Quality Assurance. The QA Officer has a compliance focus and assists Guide Dogs Queensland to maintain and meet with varied legislation and standards.

About you

  • You thrive on making a difference and have a keen eye for detail,
  • Bringing in a fresh perspective and a can-do attitude to the team,
  • You take on a methodical approach and are a demonstrated completer/finisher,
  • Your proactive approach and your ability to engage others in realising organisation goals are a couple of your main strengths.
  • You have well-developed communication and interpersonal skills gained from your previous experience engaging with a range of internal and external stakeholders.
  • You have sound understanding of Quality Assurance principals and industry standards and practices.

Your experience and qualifications for the role should also include:

  • Relevant qualifications in Quality Coordination or related field;
  • Demonstrated work experience in a similar position in Quality Coordination / Quality Support;

This is fulltime position. To find out more about Guide Dogs Queensland and view our position description, please visit click here:

If you meet the above criteria and you are interested in this role, please forward your written application (no more than 2 pages) plus a copy of your CV to

The HR Manager

Guide Dogs Queensland

PO Box 50, Bald Hills 4036

Applications close on Friday 18 August 2017.

Emailed applications can be lodged at Email: c.creenaune@guidedogsqld.com.au

Please note that due to the high number of applicants for the position, only those who are successful in gaining an interview will be contacted after the closing date.

Guide Dog Mobility Instructor

An exciting opportunity exists for an experienced fulltime Guide Dog Mobility Instructor (GMDI) to join our client engagement team at Guide Dogs Queensland, based in Brisbane.

Our Guide Dog Mobility Instructors deliver Orientation & Mobility services to blind & vision impaired clients throughout Queensland. Additionally the applicant will have involvement in a range training programs that GDQ runs for clients at the Association’s head office in Brisbane.

The successful applicant will work alongside a team of skilled health professionals providing support to people who are blind or visually impaired of all age groups in Queensland. Your professional input will complement existing services to provide a holistic approach in enabling clients to participate independently, confidently and safely in daily life.

You will be committed to a person centred approach to working with people with low or no vision and bring excellence, enthusiasm and experience to the role.

This position requires regular travel within an allocated region on an operational basis.

Key selection criteria:

  • IGDF Accredited Guide Dog Mobility Instructor qualification or other qualification deemed equivalent by Guide Dogs Queensland.
  • Proven and demonstrated skills in the use of up to date orientation and mobility techniques and strategies.
  • Experience in assessing clients and dogs, and training dogs up to matching standards.
  • Demonstrated ability to work autonomously and as an effective member of a team to meet deadlines.
  • Demonstrated excellence in time management, organisational and problem-solving skills.
  • Commitment to professional development and quality assurance.
  • Current drivers licence is essential.

To view our position description, please click here.

To apply please forward your answers to the above selection criteria along with a copy of your CV to:

Charmaine Creenaune

HR Manager

Email: charmaine@guidedogsqld.com.au

Please note that due to the high number of applicants for the position, only those who are successful in gaining an interview will be contacted.

How to apply

To apply for a position advertised through this site you will need to follow the instructions attached to each position.

Applications for positions need to include your resume and a covering letter briefly addressing the position selection criteria from the position description.

Please include your email address and daytime or mobile number in your application.

Unsolicited applications

We do not accept unsolicited applications. We only accept applications for advertised positions.

Please contact us to find out more about working with Guide Dogs Queensland.