Take your next step through flexible and personalised support

Image of a woman sitting next to her yellow Guide Dog with the beach in the background

Your personalised support

While we’re known for our iconic Guide Dogs, we offer a wide range of other services designed to help you fulfil your potential, no matter how old you are or where you live in Queensland. Our specialist team will work with you to deliver individually tailored programs and services that are right for you.

Achieve your goals

Our services are all tailored to you to ensure they help you achieve what you want to, like:

  • Continuing to live life on your terms
  • Getting around safely and independently
  • Being social by creating and maintaining positive relationships
  • Acquiring the skills you need to reach your goals, whatever they may be.

Who we support

Are these phrases familiar for you or a loved one?

My baby seems to have difficulty focusing on my face

My child often holds objects very close to their face

My toddler is very cautious about walking


If so, you’re in the right place. We have a number of programs available to support you and help your child grow in leaps and bounds.

Connect with a specialist Support for babies and toddlers

Are these phrases familiar for you or a loved one?

My child is always running into things or falling over

They say they can’t see the TV properly or the board at school

My child is very sensitive to light and is often rubbing their eyes


If so, you’re in the right place. We have a number of programs available to support you and help your child grow in leaps and bounds.

Connect with a specialist Support for kids and teens

Are these phrases familiar for you or a loved one?

I feel unsafe driving to work or dropping the kids to school

I have trouble picking clothes and getting ready in the morning

I can’t see well enough to cook meals or clean the house


If so, you’re in the right place. We have a number of programs available to help you maintain your independence and achieve your goals.

Connect with a specialist Learn about support for adults

Are these phrases familiar for you or a loved one?

I can’t see well enough to leave the house or get around

I have a lot of trouble seeing the faces of my loved ones

I can’t watch the television or read books anymore


If so, you’re in the right place. We have a number of programs available to help you maintain your independence and achieve your goals.

Connect with a specialist Learn about support for seniors

Are these phrases familiar for you or a loved one?

My loved one can’t see well enough to leave the house on their own anymore

They struggle with their personal care and daily activities on their own

They can’t get around the home and our community without me


If so, you’re in the right place. We have a number of programs available to support you and your loved one, while helping them remain independent and achieve their goals.

Connect with a specialist Learn about support for carers

Are these phrases familiar for you or a loved one?

I’m unsure whether I should refer my client to Guide Dogs Queensland

I don’t know what services Guide Dogs can offer my clients

I’m not sure if my client qualifies to receive additional support


If so, you’re in the right place. Find out more about our wide range of services and when to refer on our information for health professionals page.

Connect with a specialist Information for professionals

Thanks to the support I received from Guide Dogs I feel more confident, I feel free, I feel independent and it just feels like there are so many more possibilities in my life now.

Ebony,
Guide Dog handler

Services we provide

Through our range of support services, life with low or no vision can remain just as fulfilling as it would be with full vision.

View all services

Are you eligible for the National Disability Scheme (NDIS)?

The NDIS can provide people with a disability with information and connections to services in their communities such as doctors, sporting clubs, support groups, libraries and schools, as well as information about what support is provided by each state and territory government.

There are a number of factors which will determine your NDIS eligibility. You may be eligible if:

  • You are under 65
  • An Australian citizen, a permanent resident, or New Zealand citizen who is a Protected Special Category Visa holder
  • You have a permanent or significant disability that requires help from others, equipment or assistive technology

For more information contact the NDIS on 1800 800 110 or visit www.ndis.gov.au and complete an access request form.

Orientation and Mobility
Orientation and Mobility

Gain the skills you need to be able to get around safely and independently.

Guide Dog Mobility
Guide Dog Mobility

A Guide Dog is a loyal companion to help you navigate the world around you.

Occupational Therapy
Occupational Therapy

Receive professional support for everyday skills like cooking, cleaning and personal care.

Counselling
Counselling

Losing your vision can be a confronting experience, but we’re here to support you.

Common vision conditions

We support Queenslanders with a wide range of vision conditions to help them manage their vision loss and live the life they choose. 

View all conditions
Glaucoma

More than half of people with Glaucoma don’t know they have the disease.

Learn more
Cataracts

Cataracts can be treated by surgery but they are still a leading cause of vision loss.

Learn more
Diabetic Retinopathy

A common complication of diabetes that causes blurred and patchy vision.

Learn more
Macular Degeneration

The most common cause of legal blindness among Australians.

Learn more
Retinitis Pigmentosa

A genetic condition causing gradual vision loss, often resulting in “tunnel vision.”

Learn more
Image of a man sitting on a bus holding his cane

We are dedicated to providing a personalised and tailored service to help you reach your goals and live your life to the fullest. No goal is too big or too small, and the options for what you can achieve are really endless. 

Michael Kightley,
Chief Executive Officer

Connect with an expert in 4 steps

Our dedicated team are here to support you. You can contact us at any stage to discuss your needs and the options available to you. 

Cartoon image of a speech bubble
Step 1

You get in touch

Contact us for a confidential conversation today.

1800 810 122Contact us online
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Step 2

Getting to know you

During our conversation, we will ask for some information about you and your needs so we can find the right programs and services for you.

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Step 3

Making arrangements

Following our initial chat, we will finalise anything else you need and set up a time for you to meet with one of our specialists.

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Step 4

Your next steps

Based on your needs, we will provide you with programs tailored to you. We’re dedicated to helping you achieve your goals, whatever they may be.

Our friendly client services team is here to guide you through your options and help connect you with the right support.

Phone
Call 1800 810 122
Address
Guide Dogs Queensland Breeding and Training Centre
1978 Gympie Rd, Bald Hills Qld 4036
Office
Monday - Friday | 8:30am - 4:30pm
Contact
Contact Client Services online
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Call our friendly client services team today

Apply for a service

Get the support you need to make the most out of every day.

Apply now