Guide Dogs, the NDIS and you

The National Disability Insurance Scheme (also called the NDIS) is the new way of providing disability support for Australians, including people who are blind or have low vision.

The NDIS is all about helping you achieve your goals. Whether you want to increase your independence, community involvement, life skills or overall health and wellbeing, the NDIS and Guide Dogs Queensland are here to help you make your goals a reality.

Under the NDIS, you are encouraged to think about your life at the moment and the life you’d like to lead. With the help of Guide Dogs and your NDIS Planner, you can create your own plan of support and choose the services you need to live the way you want to.

How could the NDIS help you?

Under the NDIS, you are more empowered than ever before to choose what services and support you receive. By giving you full choice and control over these decisions, you will be able to develop and maintain skills to support your lifestyle, expand your work or educational opportunities and any other aspects of your life you choose to explore.

By applying for NDIS funding, you can end up getting much more assistance than you had before. For example, you could receive funding to purchase assistive technologies to help with daily life, or you could receive extra support to cover food, vet bills and grooming for a Guide Dog.

We encourage every person who is eligible for the NDIS to obtain funding.

By receiving NDIS funding you won’t just be helping yourself, you will also be helping others. With more people receiving funding support through the NDIS, Guide Dogs can use more of the funds raised through donations from the community to support Queenslanders who are not eligible for the scheme. Our services are available to all people who are blind or vision impaired, regardless of whether or not you are supported by the NDIS.

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NDIS eligibility and access

How do I know if I’m eligible?

To be eligible for the NDIS, you must:

  • Be under 65 years of age
  • Be an Australia citizen, a permanent resident, or a New Zealand citizen with a Protected Special Category Visa Card
  • Have a permanent or significant disability that requires either help from others, equipment or assistive technology to do things.

Regardless of whether you are eligible for the NDIS or not, we work hard to offer all people with low vision or blindness access to our services. Be reassured, we will always provide support regardless of your financial situation.

Can I access the NDIS in my area?

The NDIS is now available to most eligible Queensland residents. Even if the scheme is yet to roll out in your local area, we encourage you to start planning early to ensure you can make the most of it once it becomes available to you.  

You can find out more about the NDIS roll out across Queensland here.

Image of a Guide Dogs Queensland team member crouched beside a yellow Guide Dog-in-training

How can Guide Dogs Queensland help me?

Our team is here to support you through every step of your NDIS experience. Whether you are trying to work out the right services for you, preparing for your NDIS meeting or are simply looking to have some questions answered, our experts are here to help.

 The NDIS is designed to be all about you, so no individual plan will be the same. We can help you to navigate the NDIS by assisting with things like:

  • Understanding the NDIS and your Plan
  • Providing tools to help you prepare for the NDIS
  • Identifying goals the NDIS will consider to be funded
  • Providing links with other services to help you maintain your independence
  • Supporting you to achieve your life goals
  • Completing assessments for your needs
  • Prescribing aids and equipment for use in your home, community and workplace.

Get NDIS ready with Guide Dogs

If you’re ready to start receiving support and achieving your goals, the next step is registering for the NDIS. We’re here to offer as much help as you need throughout the process, right from the beginning.

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Step 1

Register for the NDIS

Check your eligibility by phoning the NDIS on 1800 800 110. If you meet the criteria, you can become a participant by completing an Access Request Form.

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Step 2

Getting plan ready

We provide all the tools and support you need to start thinking about the services that are right for you. You can choose to take part in a one-on-one session with one of our NDIS experts to ensure you are confident and prepared before your meeting with your NDIS Planner. We can also help you to complete a pre-planning workbook, which will help you to think about the supports you need now and in the future.  

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Step 3

Meet with your NDIS Planner

At your NDIS planning meeting, you will make all the decisions about the options and services to be included in your funded NDIS Plan. You can also request an experienced Guide Dogs representative to accompany you for support.

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Step 4

Services can commence

Once your plan is finalised, our dedicated team will provide you with a program tailored specifically to you. We will work with you to help you reach the goals you’ve outlined in your NDIS Plan, no matter how big or small they may be.

Our NDIS services

Guide Dogs Queensland is registered with the NDIS as a provider of support services to people with low or no vision. People with approved NDIS funding can access our entire range of services and programs, including:

Orientation and Mobility
Orientation and Mobility

Gain the skills you need to be able to get around safely and independently.

Guide Dog Mobility
Guide Dog Mobility

A Guide Dog is a loyal companion to help you navigate the world around you.

Occupational Therapy
Occupational Therapy

Receive professional support for everyday skills like cooking, cleaning and personal care.

Counselling
Counselling

Losing your vision can be a confronting experience, but we’re here to support you.

Frequently Asked Questions

Each person is individually assessed for their NDIS eligibility but as a general rule you must:

  • Be under 65 years of age
  • Be an Australia citizen, a permanent resident, or New Zealand citizen with a Protected Special Category Visa Card
  • Have a permanent or significant disability that requires either help from others, equipment or assistive technology to do things

If you’re unsure whether you are eligible or not, you can contact the NDIS on 1800 800 110.

The NDIS began rolling out in Queensland in July 2016 and is now available in most regions across the state. If you’re unsure whether the NDIS is available in your area, click here for more information.

No, it’s your choice to do so. In our experience, people with NDIS funding receive more support to help them achieve their individual goals. It also enables us to use more of the funds raised through donations from the community to support Queenslanders who are not eligible for the scheme.

Yes! There’s no need to worry if you’re not eligible for the NDIS. We remain dedicated to providing our programs and services to all Queenslanders who are blind or vision impaired, regardless of your eligibility for funding assistance.

If you meet the eligibility criteria, you can apply to receive NDIS funding by completing an Access Request Form. You can request a form by calling the NDIS on 1800 800 110.

An NDIS Plan outlines the services and supports that may be funded for an individual under the scheme. Your Plan will be based on your goals and needs that relate to your vision impairment, and may include things like recreation activities, travel, life skills, counselling, assistive technology and mobility training.

Your Plan will be created once you’ve met with your NDIS Planner. It should be focused on your goals, outlining the support you need to achieve them and the funding you will be able to receive for the duration of the Plan.

If approved by the NDIS, we can deliver any of our wide range of programs and services to you through your Plan. This will include all the necessary assessments, equipment, training and support you need to achieve your goals, as laid out in your plan.

You will have the opportunity to undertake yearly Plan reviews with the NDIS to explore what’s working for you and what isn’t working, as well as any further supports, services or activities that may be beneficial. If your circumstances change before your next scheduled review, you can request a review at any time.

We know from experience that the way to ensure you get the best outcomes from the NDIS is to plan, plan, plan! Not only will pre-planning help to reduce any confusion or stress you might be feeling about the NDIS, it will also help to ensure your NDIS Plan includes all the services and support you need to live life the way you choose.

From your first conversation with us, our team is here to support you through every step of your pathway to receiving services under the NDIS.

We make preparing easy by giving you the chance to undertake pre-planning with one of our dedicated NDIS experts. In this private session, you will be able to have a conversation about what your goals are and the support you’ll need to achieve them, so you know exactly what you’re asking for when the time comes for you to meet with your NDIS Planner.

During your Planning meeting, your NDIS Planner will encourage you to discuss your short term and long term goals. Together you will look at the supports and services you may be currently receiving to help you achieve these goals, as well as any others you’re requesting funding for, based on what is reasonable and necessary.

By ensuring you have a clear understanding of your goals and needs before you go into your NDIS meeting, you are more likely to receive all the tools and support you need to achieve your goals. If you would like, the Guide Dogs team member who helped you prepare for the meeting can accompany you for support.

After you’ve met with your NDIS Planner, they will then develop your Plan based on the conversation you had at your meeting and the documentation you provided. Once the Plan is completed, they will provide it to you for your review. If you require any changes to be made, you will need to contact your NDIS Planner.

Alanna is here to guide you through your options and help connect you with the right support.

Phone
Call 1800 810 122
Address
Guide Dogs Queensland Breeding and Training Centre
1978 Gympie Rd, Bald Hills Qld 4036
Office
Monday - Friday | 8:30am - 4:30pm
Contact
Contact Client Services online
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Alanna
Your Support Coordinator

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